Janitor AI

Green flags, red flags

Warnings on record

• Characters aged up from minors allowed
  Community guidelines ban minor-coded characters but still allow characters who are canonically under 18 if they are portrayed as adults ('aging up'), and permit adult age-play. Kept with this caution and no affiliate link under our inclusion criteria. Moderation of user-made bots is not independently verified. janitorai.com

Warnings are shown beside the score and do not change it. How we score

What unhappy reviewers bring up

47 of the 200 App Store (US) reviews we could read, dated Aug 4, 2026 to Oct 25, 2026, gave 1 or 2 stars. Here is what those reviews mention most.

• Changes after an update14 of 47
• Bugs, crashes or loading9 of 47
• Paywall, price or billing6 of 47
• Memory or repetition5 of 47
• Filters or censorship4 of 47

Only unhappy reviewers: this counts what 1 and 2 star reviewers wrote among the 200 US App Store reviews we could read, dated 2026-08-04 to 2026-10-25 (Apple serves its review feed in patches, so this is not a random or complete sample). They are a small, self-selected group and say nothing about how most users feel. Themes are matched by keywords and one review can count under several.

In the app

Screenshots: Janitor AI App Store listing, Oct 27, 2026. Reviewed by us and limited to safe-for-work screens.

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The rating

Janitor AI scores 8.3 out of 10 on what it documents and which user protections it documents. Lawsuits and incidents are listed separately below and do not change the score.

The score measures what the vendor documents and which protections it documents. It says nothing about how good the chat is, and commissions never enter it. How we score

The fine print

Every line links the page it came from. All checked Oct 27, 2026 unless a line shows another date.

The app

Maker

JanitorAI Inc.janitorai.com · official site

Platforms

iOS, Android, Web janitorai.com

Note

Changelog (Oct 1, 2026): 'the mobile app just landed on 2.6.0 in the app store and on google play'; web at janitorai.com. US App Store listing: 'Janitor: Interactive Stories'.

Where it works

Global, with mandatory age verification for users connecting from Australia, Brazil and the UK help.janitorai.com

Note

'Users connecting from IP addresses in Australia, Brazil, or the UK will need to complete a one-time age verification... If you are outside these countries, nothing changes for you.' A full supported-country list is not stated.

Latest change

Privacy Policy updated Sep 17, 2026; Minor Related Content policy updated Aug 21, 2026; age verification live for UK users Jun 15, 2026 (AU/BR from Apr 24, 2026); app 2.7.0 on the US App Store Oct 14, 2026. janitorai.com

Note

Newest changelog entry Oct 27, 2026: 'my chats got a redesign'.

Price

Free tier

Free tier: unlimited chats with millions of bots, standard chat models (JanitorLLM), context limit of about 9k tokens. help.janitorai.com

Note

'Our free tier... includes: Unlimited chats with millions of bots; Access to standard chat models; Context limit of around 9k tokens'; 'We will always keep a free option available'. FAQ updated 25/06/2026.

Paid plans

• Janitor+ (monthly): $12.99/moApp Store5x more context, priority access, monthly swipes with the best models, golden username/checkmark, comment reactions.
• Janitor+ (annual): $99.00/yrApp StoreSame as monthly.
• Janitor+ (monthly): $12.99/moWebLaunch announcement of 2026-06-24: 'available for $12.99/month at janitorai.com/plus'.

apps.apple.com

Note

US App Store In-App Purchases list checked 2026-10-27: 'Janitor+ Monthly $12.99', 'Janitor+ Annual $99.00'. Web (Stripe) prices were not read on the official pages.

Credits or coins

Not stated by the vendorVirtual credits help.janitorai.com

Age and content

Minimum age

18+ janitorai.com

Note

'Users under the age of 18 are also prohibited from using our site... all users must be 18 years of age or older.' Privacy Policy: 'Our Platform is not intended for individuals under the age of 18.' App Store rating 18+.

Age check

self-declared / suspicion-based enforcement worldwide; mandatory k-ID check (facial age estimation, ID scan or AgeKey) for Australia, Brazil and the UK help.janitorai.com

Note

'JanitorAI uses k-ID... three ways to verify: Facial Age Estimation, ID Scan, AgeKey.' UK check went live Jun 15, 2026; AU/BR rollout began Apr 24, 2026. Elsewhere: 'Users who we have reasonable suspicion of being under 18... are permanently banned' (Community Guidelines).

Under-18 policy

Zero tolerance for minor users and minor-coded characters or personas; suspected minors are permanently banned. help.janitorai.com

Note

'The creation, use, or roleplay of an underage persona is strictly prohibited'; 'zero-tolerance policy regarding any content involving characters who are coded, depicted, or described as minors (under 18 years old)'. Help article updated 21/08/2026. The Feb 4, 2026 guidelines carve out brief background mentions of minors in non-sexual NPC context.

Content policy

18+ opt-in janitorai.com

Note

Community Guidelines (last updated Feb 4, 2026): 'JanitorAI permits adult content between consenting adult characters'. Bots are tagged 'Limited' (no sexual/romantic content) or 'Limitless'. The mobile app disables NSFW by default until the user turns on 'Enable NSFW for App' on the web.

User-generated character platform; adult content allowed between adult characters. Bans sexual/romantic content with minors, minor-coded characters and personas, incest, age regression and pornographic images. CAUTION: guidelines still allow 'aging up' characters who are canonically under 18 if they are clearly and consistently portrayed as adults, and allow brief minor NPC mentions in non-sexual contexts; adult age-play is permitted. Moderation of user-made bots is not independently verified here. No affiliate link is shown for this app. Criterion: an app stays, with a caution and no affiliate link, when it bans minor-coded characters but allows characters who are canonically under 18 to be 'aged up' to adults (Janitor AI). The app acknowledges no youthful or childlike bots and bans minor-coded characters and personas; it is kept with a caution and gets no affiliate link.

Features

Memory

Context window about 9k tokens free; 5x more on Janitor+; chat memory tools and summaries (off by default) help.janitorai.com

Note

'Context limit of around 9k tokens' (free); Janitor+ '5x more context for better memory'. Changelog Oct 27, 2026: 'short chat summaries in settings. they're off by default.'

Voice

Not stated by the vendor help.janitorai.com

Images

User-uploaded character images only; pornographic or nudity images banned janitorai.com

Note

'Pornographic images and images depicting sexual activity are not permitted.' No in-chat image generation found on official pages.

Group chat

Not stated by the vendorGroup chat with several characters help.janitorai.com

Your own characters

Yes janitorai.com

Note

Homepage: 'Be anyone. Build anything.'; help center has creator guides, scripts and lorebooks.

Privacy

How long chats are kept

Kept 'only for as long as necessary'; no chat-retention period stated. After deletion some records (email, auth metadata, purchase receipts) may remain. janitorai.com

Note

Privacy Policy (last updated September 17, 2026), section 8 'Data Retention'.

Used to train models

Unclear janitorai.com

Note

Policy lists 'Conducting research and development to improve our AI systems' among uses of user content; Safety page: 'We never sell your personal data or share private conversations with third parties for advertising or commercial purposes'. It does not say whether chats train models and gives no opt-out.

Deleting your data

Settings > Security > Delete Account; account is deactivated first with a grace period before permanent deletion. janitorai.com

Note

'Your Account is deactivated first, and the confirmation shows the scheduled deletion date. During the grace period, you can sign back in and choose to restore your Account.'

What changed

Changes Janitor AI made to its prices, free tier, rules or availability, each from a dated page.

• Aug 21, 2026
  Policy change, publishedJanitor AI updated its Minor Related Content policy. help.janitorai.com
• Jun 24, 2026
  Price change, publishedJanitor AI introduced janitor+, its first subscription, at $12.99 a month with 5x more context. janitorai.com
• Jun 15, 2026
  Policy change, took effectJanitor AI began requiring a one-time age verification for users in the United Kingdom. help.janitorai.com
• Apr 24, 2026
  Policy change, took effectJanitor AI began requiring a one-time age verification for users in Australia and Brazil. help.janitorai.com

Safety history

We found no lawsuits, laws or incidents about Janitor AI in the sources we checked (see methodology). That is not a clean bill of health.

Is Janitor AI safe? Age, privacy and safety on one page

Visit Janitor AI (opens the official site in a new tab)

This link goes to the official site. We have no affiliate arrangement with Janitor AI.