EVA AI

Green flags, red flags

What unhappy reviewers bring up

111 of the 300 App Store (US) reviews we could read, dated Sep 19, 2025 to Oct 21, 2026, gave 1 or 2 stars. Here is what those reviews mention most.

• Paywall, price or billing62 of 111
• Memory or repetition12 of 111
• Reply quality7 of 111
• Ads4 of 111
• Bugs, crashes or loading3 of 111

Only unhappy reviewers: this counts what 1 and 2 star reviewers wrote among the 300 US App Store reviews we could read, dated 2025-09-19 to 2026-10-21 (Apple serves its review feed in patches, so this is not a random or complete sample). They are a small, self-selected group and say nothing about how most users feel. Themes are matched by keywords and one review can count under several.

The rating

EVA AI scores 8.5 out of 10 on what it documents and which user protections it documents. Lawsuits and incidents are listed separately below and do not change the score.

The score measures what the vendor documents and which protections it documents. It says nothing about how good the chat is, and commissions never enter it. How we score

The fine print

Every line links the page it came from. All checked Oct 27, 2026 unless a line shows another date.

The app

Maker

Novi Limited (Cyprus; data controller named in the Privacy Policy)evaapp.ai · official site

Platforms

iOS, Android evaapp.ai

Note

Official site links the App Store (id1551794721) and Google Play (com.ifriend.app). A web app is not described on the pages read.

Where it works

App Store (iOS): listed in 49 of 52 storefronts checked; not listed in NG, UA, PK. Android and web availability not stated. itunes.apple.com

Note

From Apple's iTunes Lookup API, one call per storefront (52 storefronts), 2026-10-27. Apple has more storefronts than these; the vendor does not publish a country list.

Latest change

iOS Terms updated 2026-06-30; Privacy Policy 2026-06-03; App Store build 2026-10-22 evaapp.ai

Note

'Last updated: June 30, 2026' (iOS Terms); 'Last Updated: June 3, 2026' (Privacy Policy); App Store currentVersionReleaseDate 2026-10-22.

Price

Free tier

'Basic' free program with limited access; 'Premium' is paid evaapp.ai

Note

ToS 3.1: 'Basic: which provides limited access to the Service' and 'Premium: a subscription-fee-based program'. Scope of free limits not stated.

Paid plans

• 1 Month Membership (several SKUs): $11.99/moApp StoreApp Store lists 1-month memberships at $11.99, $11.99, $14.99, $15.99 and $24.99; the plan behind each SKU is not named.
• 3 Months Membership: $20.99/quarterApp StoreApp Store in-app purchase.
• 12 Months Membership: $47.99/yrApp StoreApp Store in-app purchase.

1 more plan

• EVA Premium: $13.99/unspecifiedApp StoreApp Store in-app purchase listed as 'EVA Premium'.

apps.apple.com

Note

US App Store in-app purchase list read on 2026-10-27. Prices and SKUs are Apple's list, not an EVA pricing page; ToS: subscriptions 'paid in monthly, quarterly, semi-annual, or annual installments'.

Credits or coins

'Neurons' in-app currency: 500 Neurons $9.99, 2000 Neurons $29.99 evaapp.ai

Note

ToS 3.3 introduces Neurons; prices from the US App Store in-app purchase list.

Age and content

Minimum age

18+ evaapp.ai

Note

ToS 2.1: 'you guarantee that you are at least 18 years old'. App Store rating 17+; Google Play 'Rated for 18'.

Age check

self-declared; automated block of suspected under-18 accounts, unblocked on proof of age evaapp.ai

Note

ToS 5.5: 'Our self-sufficient artificial intelligence may block your account if it has grounds to consider that you are under 18 years old. Shall you provide the proof that you are at least 18 years old, your account will be unblocked.'

Under-18 policy

Under-18s not allowed; content sexualizing minors and child endangerment content banned evaapp.ai

Note

ToS section on prohibited content: no content 'that sexualizes minors' or child abuse content.

Content policy

SFW only evaapp.ai

Note

iOS ToS (last updated June 30, 2026): users may not use EVA AI 'to generate, request, or share: i) any sexually explicit, pornographic, or adult-themed content'. This is our reading of the ToS; the App Store listing still flags 'Sexual Content or Nudity' descriptors and the UK regulator opened an age-check investigation into the operator (see safety).

The current store description markets companionship, memory and 'relationship growth' and does not mention adult content. Earlier versions of the app were widely described as adult-capable; this card follows only the current ToS.

Features

Memory

Marketed: 'remembering the little things', 'shared memories'; limits not published apps.apple.com

Note

App Store description: 'Build closeness through personal moments and shared memories'.

Voice

Yes evaapp.ai

Note

ToS 1.1: 'chat with a chatbot via text and voice interface.'

Images

Not stated by the vendorImage generation; ToS mentions images 'used in AI features' apps.apple.com

Group chat

Not stated by the vendor apps.apple.com

Your own characters

Yes apps.apple.com

Note

App Store description: 'Create and customize your own AI character'.

Privacy

How long chats are kept

Kept 'for the time necessary to provide the services'; no fixed period evaapp.ai

Note

Privacy Policy (Last Updated June 3, 2026) section 6 'Retention time and deletion of personal data'.

Used to train models

Yes evaapp.ai

Note

Policy table: 'Text and voice messages sent to a virtual friend' are processed 'To improve the quality of text and voice messages of the virtual friend and to develop its AI.' No opt-out stated.

Deleting your data

Delete the profile in the app or website, or ask Support evaapp.ai

Note

'You have the right, at any time, to change or delete your Personal data by deleting your profile at App or website.' Some content 'may continue to exist because of cached internet pages'.

What changed

Changes EVA AI made to its prices, free tier, rules or availability, each from a dated page.

• Jun 30, 2026
  Policy change, publishedEVA AI updated its iOS Terms. evaapp.ai

Safety history

• Jul 31, 2026
  Ofcom closed its investigation into Novi Ltd (joi.com), opened on 2026-01-15. The sources we read do not say the EVA AI app was the investigated service. ofcom.org.uk
• Jan 15, 2026
  Ofcom opened an Online Safety Act investigation into Novi Ltd, operator of an AI character companion chatbot service (Joi.com), over compliance with age-check requirements for pornographic content. EVA AI's Privacy Policy names NOVI LIMITED as data controller; whether the EVA AI app itself is covered by the investigation is not stated in the sources read. Ofcom's page was not machine-readable on 2026-10-27; the facts come from the Society for Computers & Law summary. ofcom.org.uk

Is EVA AI safe? Age, privacy and safety on one page

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