Is Janitor AI safe?
Short answer
There is no yes or no. What is safe depends on your age, what you share and what you want from the app. Below is what Janitor AI's own pages say and what the record shows, each with its source.
Janitor AI is 18+ opt-in: adult content is available to adults who turn it on. We found no lawsuits, laws or incidents about it in our sources.
At a glance
Green flags
- Explains how to delete your data janitorai.com
- Free to start help.janitorai.com
- Remembers you between chats help.janitorai.com
Red flags
- Unclear whether your chats train its models janitorai.com
- Age check is a birthday you type in help.janitorai.com
What the vendor says
All checked Oct 27, 2026 unless a line shows another date.
Age and minors
- Minimum age
- 18+ janitorai.com
Note
'Users under the age of 18 are also prohibited from using our site... all users must be 18 years of age or older.' Privacy Policy: 'Our Platform is not intended for individuals under the age of 18.' App Store rating 18+. - Age check
- self-declared / suspicion-based enforcement worldwide; mandatory k-ID check (facial age estimation, ID scan or AgeKey) for Australia, Brazil and the UK help.janitorai.com
Note
'JanitorAI uses k-ID... three ways to verify: Facial Age Estimation, ID Scan, AgeKey.' UK check went live Jun 15, 2026; AU/BR rollout began Apr 24, 2026. Elsewhere: 'Users who we have reasonable suspicion of being under 18... are permanently banned' (Community Guidelines). - Under-18 policy
- Zero tolerance for minor users and minor-coded characters or personas; suspected minors are permanently banned. help.janitorai.com
Note
'The creation, use, or roleplay of an underage persona is strictly prohibited'; 'zero-tolerance policy regarding any content involving characters who are coded, depicted, or described as minors (under 18 years old)'. Help article updated 21/08/2026. The Feb 4, 2026 guidelines carve out brief background mentions of minors in non-sexual NPC context.
Content
- Content policy
- 18+ opt-in janitorai.com User-generated character platform; adult content allowed between adult characters. Bans sexual/romantic content with minors, minor-coded characters and personas, incest, age regression and pornographic images. CAUTION: guidelines still allow 'aging up' characters who are canonically under 18 if they are clearly and consistently portrayed as adults, and allow brief minor NPC mentions in non-sexual contexts; adult age-play is permitted. Moderation of user-made bots is not independently verified here. No affiliate link is shown for this app. Criterion: an app stays, with a caution and no affiliate link, when it bans minor-coded characters but allows characters who are canonically under 18 to be 'aged up' to adults (Janitor AI). The app acknowledges no youthful or childlike bots and bans minor-coded characters and personas; it is kept with a caution and gets no affiliate link.
Note
Community Guidelines (last updated Feb 4, 2026): 'JanitorAI permits adult content between consenting adult characters'. Bots are tagged 'Limited' (no sexual/romantic content) or 'Limitless'. The mobile app disables NSFW by default until the user turns on 'Enable NSFW for App' on the web.
Your data
- How long chats are kept
- Kept 'only for as long as necessary'; no chat-retention period stated. After deletion some records (email, auth metadata, purchase receipts) may remain. janitorai.com
Note
Privacy Policy (last updated September 17, 2026), section 8 'Data Retention'. - Used to train models
- Unclear janitorai.com
Note
Policy lists 'Conducting research and development to improve our AI systems' among uses of user content; Safety page: 'We never sell your personal data or share private conversations with third parties for advertising or commercial purposes'. It does not say whether chats train models and gives no opt-out. - Deleting your data
- Settings > Security > Delete Account; account is deactivated first with a grace period before permanent deletion. janitorai.com
Note
'Your Account is deactivated first, and the confirmation shows the scheduled deletion date. During the grace period, you can sign back in and choose to restore your Account.'
Warnings on record
- Characters aged up from minors allowed Community guidelines ban minor-coded characters but still allow characters who are canonically under 18 if they are portrayed as adults ('aging up'), and permit adult age-play. Kept with this caution and no affiliate link under our inclusion criteria. Moderation of user-made bots is not independently verified. janitorai.com
Safety record
We found no lawsuits, laws or incidents about Janitor AI in the sources we checked. That is not a clean bill of health: it only means we found nothing.
Events come from official pages, court or government releases and major news outlets. An allegation in a lawsuit is not a finding of fact. Companion chatbot laws
Questions people ask
Does Janitor AI use my chats to train its AI?
The sources are unclear on this. Policy lists 'Conducting research and development to improve our AI systems' among uses of user content; Safety page: 'We never sell your personal data or share private conversations with third parties for advertising or commercial purposes'. It does not say whether chats train models and gives no opt-out.
How old do you have to be to use Janitor AI?
The minimum age is 18. Age check: self-declared / suspicion-based enforcement worldwide; mandatory k-ID check (facial age estimation, ID scan or AgeKey) for Australia, Brazil and the UK.
Can I delete my Janitor AI data?
Settings > Security > Delete Account; account is deactivated first with a grace period before permanent deletion.
How long does Janitor AI keep my chats?
Kept 'only for as long as necessary'; no chat-retention period stated. After deletion some records (email, auth metadata, purchase receipts) may remain.
Has Janitor AI faced lawsuits or investigations?
We found none in the sources we checked. That is not a clean bill of health.